Reviews

from our CUSTOMERS near City Of Industry!

• 

  I took my vehicle to Monrovia Chrysler because Bravo Chrysler in Alhambra could not resolve the many problems I had with my vehicle. Wendell, the service writer at Monrovia Chrysler, was very professional, detail-oriented, customer service friendly, and very knowledgeable. He took the extra time to meticulously troubleshoot the multiple intermittent problems. Wendell wore a mask the entire time, complying with all COVID-19 health regulations. When I picked up my vehicle, Wendell did a courtesy wash and thanked me for my business. It feels good to be treated well and it's nice to be appreciated for your business. I highly recommend taking your car to Monrovia Chrysler, especially under Wendell's care.

• 

  Every time I take my car to Monrovia CDJR for service I am pleased and grateful for the Excellent Car care I receive!! With my appointment, my waiting time is not a challenge at all. I am told exactly what is needed and get no surprises. I'm a widow and I completely trust the advice of Fred and the other Professionals!

• 

  Even with Covid around Steven Gonzalez and Mario Soto were able to deliver a great customer satisfaction. We were greeted well, informed well, were given options that would work best for our family. I am beyond grateful to have come across two individuals that really took the time to make our experience a knowledgeable one. I cant thank you guys enough.

• 

  David honestly is the best!! He listened to what I was looking for and diligently addressed all my questions and concerns and helped me choose the right car for me, a beautiful Jeep Wrangler Willy. I would (and already have) recommend him to people I know. I will be a return customer, for sure!

• 

  Took my Jeep Grand Cherokee in for an oil change/24K mile service and it was a great experience. I made an appointment ahead of time and the service was completed very quickly, within 2 hours. They even washed my car which was not expected, but needed. I will definitely be taking my car here again for future services.

• 

  Traded in Black 4 White. This place has a wide selection of vehicles. The White 1 had everything I've wanted. Got the deal done and was on my way. Also in the fastest time ever! Do yourself a favor and ask for Dave. He will treat you with class. I put lots of love into the black one, blacked out lights and deleted muffler sounds Amazing on start up. Dealer might put everything back factory. But it will fly off the shelf if not. Have to do it all over again now. Love the process.

• 

  The salesman Marco Huerta was very professional and did not push the sale on me. He was patient and let us look around and was there when we had questions. I like that he followed me all the way from the negotiating, to the contract signing, and right to handing over the keys. When buying a vehicle it’s important to know your dealing with one person and have great customer service. After all the service relationship is just beginning and weather or not this will be a referral moment for friends and family. So far so good.

• 

  David honestly is the best!! He listened to what I was looking for and diligently addressed all my questions and concerns and helped me choose the right car for me, a beautiful Jeep Wrangler Willy. I would (and already have) recommend him to people I know. I will be a return customer, for sure! He went above and beyond and I appreciated his candid non pressure style!! He was nothing short of extremely professional and responsive, he even worked with me over the phone and through text messages, truly amazing customer service!! Thank you David for making the exploration and decision making process so easy! Do yourself a favor and ask for David Andrade when shopping at this location!!

• 

  Great service. Friendly and attentive staff.

• 

  Came to buy a challenger SXT and the experience was great. David was very helpful in terms of showing us the car and really understanding the type of budget we have. Irvin and his financial team were absolutely amazing.

• 

  Great service . Daniel was very friendly and I was super satisfied.

• 

  I made an appointment ahead of time and the service was completed very quickly, within 2 hours. They even washed my car which was not expected, but needed.

• 

  Excellent service all around. Extremely satisfied with my purchase. Steve took really took the time to make us feel comfortable with everything regarding this purchase. Yousef was extremely helpful as well and took more than enough time to explain any and all details pertaining to our new vehicle, before and after purchase.

• 

  The service was great and fast. They have always shown great rapid customer service

• 

  Mario, Steven, Ana, Amanda, and the entire staff did an awesome job helping me out..thank you!! Def the spot to visit if you’re searching for your next Chrysler, Dodge, Jeep or Ram!

• 

  The salesman Marco Huerta was very professional and did not push the sale on me. I like that he followed me all the way from the negotiating, to the contract signing, and right to handing over the keys.

• 

  David honestly is the best!! He listened to what I was looking for and diligently addressed all my questions and concerns and helped me choose the right car for me, a beautiful Jeep Wrangler Willy. I would (and already have) recommend him to people I know.

• 

  Great service. Friendly and attentive staff.

• 

  Extremely satisfied with my purchase. Steve took really took the time to make us feel comfortable with everything regarding this purchase. Yousef was extremely helpful as well...

• 

  The service was great and fast. They have always shown great rapid customer service

• 

  Definitely will recommend! My service advisor Emmanuel went above and beyond for me with my Dodge. They offer payment plans and offer other options. Thank you Emmanuel, I appreciate you!

• 

  Mario, Steven, Ana, Amanda, and the entire staff did an awesome job helping me out..thank you!! Def the spot to visit if you’re searching for your next Chrysler, Dodge, Jeep or Ram!

• 

  The salesman Marco Huerta was very professional and did not push the sale on me. He was patient and let us look around and was there when we had questions. I like that he followed me all the way from the negotiating, to the contract signing, and right to handing over the keys.

• 

  David honestly is the best!! He listened to what I was looking for and diligently addressed all my questions and concerns and helped me choose the right car for me, a beautiful Jeep Wrangler Willy. I would (and already have) recommend him to people I know.

• 

  The service agent, David, took care of my needs in a timely manner and kept in contact with me on the status of repair. Job done well and car came back to me cleaner than I left it.

• 

  open early took my car quick fred was really nice

• 

  Good, Edwin and crew were really helpful and walked out with new truck

• 

  Great service and took the time to help me with my purchase.

• 

  So... I came here about 2 weeks ago cause a truck caught my attention. So I pulled in to see if I can get info on it. Oscar approach me with great customer service and answer all my question.. I told him that's the car I want and was too busy to start the process right there and then, so I gave him my number and I told him I will follow up on contacting him also.. so a week passed and he call asking if I was still interested. I told him yes I am but was too busy at to even drive up there since I live in Los Angeles (Downtown L.A ) the most I love about Oscar is that he did not pressure me or kept bugging me about the truck, it took on phone call and that was it.. I filled up my application online. I called him and told him I did, he said he will call me back to let me know the details. So he did... he told me the numbers and I ask him " are those the numbers out the door" he said yes! So I was on my way.. and the service provided by him was outstanding. As you can see... I drove off with this beauty! Thanks to Oscar and everyone at Sierra Chrysler..

• 

  Sierra CDJR & Brent exemplify a world class auto dealership. Pricing was transparent, absolutely no hidden charge, and they even went above and beyond to secure best financing options for me. Brent was genuinely care I found the car I want (love my new Challenger) and work diligently to make it happen. The process cannot be any easier. Your honesty and courtesy will help many owners bring home their dream cars.

• 

  This dealership is excellent and has given me the best price on Jeep vehicles over the last 6+ years, consistently. Have nothing but good things to say for everyone in sales and finance. I literally shopped almost every Jeep dealer within 50 miles and none had the selection and price of Sierra Jeep Monrovia. Thanks again.

• 

  open early took my car quick fred was really nice

• 

  The service agent, David, took care of my needs in a timely manner and kept in contact with me on the status of repair. Job done well and car came back to me cleaner than I left it.

• 

  My experience is with service and service advisor Di Thomas. This business is a perfect example of trying to do it right and show the customer great dealer level care. More to follow.......

• 

  Went in for a oil change. Lucked out and was in and out within 30 minutes. Will not go any where else.

• 

  Good, Edwin and crew were really helpful and walked out with new truck

• 

  open early took my car quick fred was really nice

• 

  We bought a Honda Pilot with Sierra after 3 weeks of trying everywhere else!!! The fastest and easiest experience. No pressure no over charging. Go here!

• 

  I appreciated Dave in the service department getting my Jeep repaired. He helped fix a frustrating issue under warranty. Would recommend the service department.

• 

  I recently purchased a Jeep Patriot at a different dealership and did not have the best experience. My boyfriend was interested in the Jeep Grand Cherokee so we came to Sierra instead of where I bought my jeep. We saw two cars and both were exactly what he was looking for. We were greeted by a salesman named Franco. He was very friendly and asked us if we wanted to test drive. He quickly came back with the keys and we drove around the block. He gave us the details about the car and asked us what we were wanting and needing in buying the vehicle. He was very in tune to our needs and made us feel like he really cared rather than just making money. His humor and caring attitude made our car buying experience exactly what it should be-easy and exciting! He passed us on to the manager, Michael. Michal was efficient in getting us quotes and getting the numbers more aligned with our budget. The finance guy Bob was hilarious and went the extra mile to throw in a trunk utility mat for my jeep! Overall the experience was amazing and I would recommend this place to anyone!

• 

  Just bought a car his weekend and had a great experience. I had found a car they had advertised and was hoping to walk out with it. Unfortunately, it was sold already. However, Al Apa was able to find comparable autos for me and found one that suited my needs perfectly. Martin Lopez was also great in helping me finance the car and without all the gimmicks other dealers put you through. I would definitely recommend them (esp these guys that i mentioned).

• 

  Good, Edwin and crew were really helpful and walked out with new truck

• 

  Was not happy with Glendora dealership, so came here. They took care of my warranty issue and washed my Jeep. Great service, nice people, and looks like they are remodeling. Coming back for sure.

• 

  Went in for a oil change. Lucked out and was in and out within 30 minutes. Will not go any where else.

• 

  So... I came here about 2 weeks ago cause a truck caught my attention. So I pulled in to see if I can get info on it. Oscar approach me with great customer service and answer all my question.. I told him that's the car I want and was too busy to start the process right there and then, so I gave him my number and I told him I will follow up on contacting him also.. so a week passed and he call asking if I was still interested. I told him yes I am but was too busy at to even drive up there since I live in Los Angeles (Downtown L.A ) the most I love about Oscar is that he did not pressure me or kept bugging me about the truck, it took on phone call and that was it.. I filled up my application online. I called him and told him I did, he said he will call me back to let me know the details. So he did... he told me the numbers and I ask him " are those the numbers out the door" he said yes! So I was on my way.. and the service provided by him was outstanding. As you can see... I drove off with this beauty! Thanks to Oscar and everyone at Sierra Chrysler..

• 

  This dealership is excellent and has given me the best price on Jeep vehicles over the last 6+ years, consistently. Have nothing but good things to say for everyone in sales and finance. I literally shopped almost every Jeep dealer within 50 miles and none had the selection and price of Sierra Jeep Monrovia. Thanks again.

• 

  I recently purchased a Jeep Patriot at a different dealership and did not have the best experience. My boyfriend was interested in the Jeep Grand Cherokee so we came to Sierra instead of where I bought my jeep. We saw two cars and both were exactly what he was looking for. We were greeted by a salesman named Franco. He was very friendly and asked us if we wanted to test drive. He quickly came back with the keys and we drove around the block. He gave us the details about the car and asked us what we were wanting and needing in buying the vehicle. He was very in tune to our needs and made us feel like he really cared rather than just making money. His humor and caring attitude made our car buying experience exactly what it should be-easy and exciting! He passed us on to the manager, Michael. Michal was efficient in getting us quotes and getting the numbers more aligned with our budget. The finance guy Bob was hilarious and went the extra mile to throw in a trunk utility mat for my jeep! Overall the experience was amazing and I would recommend this place to anyone!

• 

  Was not happy with Glendora dealership, so came here. They took care of my warranty issue and washed my Jeep. Great service, nice people, and looks like they are remodeling. Coming back for sure.

• 

  Sierra CDJR & Brent exemplify a world class auto dealership. Pricing was transparent, absolutely no hidden charge, and they even went above and beyond to secure best financing options for me. Brent was genuinely care I found the car I want (love my new Challenger) and work diligently to make it happen. The process cannot be any easier. Your honesty and courtesy will help many owners bring home their dream cars.

• 

  Was not happy with Glendora dealership, so came here. They took care of my warranty issue and washed my Jeep. Great service, nice people, and looks like they are remodeling. Coming back for sure.

• 

  Good, Edwin and crew were really helpful and walked out with new truck

• 

  I recently purchased a Jeep Patriot at a different dealership and did not have the best experience. My boyfriend was interested in the Jeep Grand Cherokee so we came to Sierra instead of where I bought my jeep. We saw two cars and both were exactly what he was looking for. We were greeted by a salesman named Franco. He was very friendly and asked us if we wanted to test drive. He quickly came back with the keys and we drove around the block. He gave us the details about the car and asked us what we were wanting and needing in buying the vehicle. He was very in tune to our needs and made us feel like he really cared rather than just making money. His humor and caring attitude made our car buying experience exactly what it should be-easy and exciting! He passed us on to the manager, Michael. Michal was efficient in getting us quotes and getting the numbers more aligned with our budget. The finance guy Bob was hilarious and went the extra mile to throw in a trunk utility mat for my jeep! Overall the experience was amazing and I would recommend this place to anyone!

• 

  Great service and took the time to help me with my purchase.

• 

  Shaun and Shane were wonderful, friendly, and respectful. This is a great dealer to do business with.

• 

  I normally do not like going to car dealerships because the are all so pushy and eager for a sale. I have to say that when my husband and I went to Sierra Chrysler Dodge Jeep Ram in Monrovia it was nice. We were met by Steve Trevino who took the time to listen to what we were looking for and what we wanted to pay. He was very friendly, welcoming and did not try to push us into something we did not want. My husband and I are still looking but may end up going back just because of how wonderful we were treated. Anyone looking for a car go to Sierra Chrysler Dodge Jeep Ram and ask for Steve Trevino, you will not regret it.

• 

  AG SPARTAN EXECUTIVE PROTECTION PRIVATE SECURITY PPO 119731 and Chief Of Security Gutierrez, Alfonso wants to thank Michael and Ramy for having OUTSTANDING CUSTOMER SERVICE. I previously purchased 6th brand new vehicles within 15 years from different Car Dealers and now I have purchased my 7th brand new vehicle from Sierra Dodge. 2016 Dodge Charger. This is the first time I have experienced a GREAT SATISFACTION from a Car Dealer. I'm super happy and satisfied with my business transaction with Michael and Ramy. I'm definitely coming back to purchase my future vehicles at Sierra Dodge.

• 

  open early took my car quick fred was really nice

• 

  Steve Trevino is the best. He went out of his way to help me get the vehicle I wanted, not something I was just settling for. Thanks Steve.

• 

  The whole experience was great, Wendel was fantastic.

• 

  Great service and took the time to help me with my purchase.

• 

  My experience at Sierra was great. I drove off in my 2018 Cherokee Grand Altitude in no time at all. Harold was very helpful and wanted to make sure that my experience was a good one.

• 

  Just bought a car his weekend and had a great experience. I had found a car they had advertised and was hoping to walk out with it. Unfortunately, it was sold already. However, Al Apa was able to find comparable autos for me and found one that suited my needs perfectly. Martin Lopez was also great in helping me finance the car and without all the gimmicks other dealers put you through. I would definitely recommend them (esp these guys that i mentioned).

• 

  I recently purchased a Jeep Patriot at a different dealership and did not have the best experience. My boyfriend was interested in the Jeep Grand Cherokee so we came to Sierra instead of where I bought my jeep. We saw two cars and both were exactly what he was looking for. We were greeted by a salesman named Franco. He was very friendly and asked us if we wanted to test drive. He quickly came back with the keys and we drove around the block. He gave us the details about the car and asked us what we were wanting and needing in buying the vehicle. He was very in tune to our needs and made us feel like he really cared rather than just making money. His humor and caring attitude made our car buying experience exactly what it should be-easy and exciting! He passed us on to the manager, Michael. Michal was efficient in getting us quotes and getting the numbers more aligned with our budget. The finance guy Bob was hilarious and went the extra mile to throw in a trunk utility mat for my jeep! Overall the experience was amazing and I would recommend this place to anyone!

• 

  open early took my car quick fred was really nice

• 

  I appreciated Dave in the service department getting my Jeep repaired. He helped fix a frustrating issue under warranty. Would recommend the service department.

• 

  Was not happy with Glendora dealership, so came here. They took care of my warranty issue and washed my Jeep. Great service, nice people, and looks like they are remodeling. Coming back for sure.

• 

  The staff was terrific especially Reggie Allgood helped us alot and not rushed us to buy a car buying are ndxt car there

• 

  Sale clerk Antonio Tabura,helped me out an any possible way. I test drive several sedans ,suv and sport cars. I got a nice black challenger after I tried a white one.thanks Antonio and thanks Sierra chrysler.

• 

  Shaun and Shane were wonderful, friendly, and respectful. This is a great dealer to do business with.

• 

  So... I came here about 2 weeks ago cause a truck caught my attention. So I pulled in to see if I can get info on it. Oscar approach me with great customer service and answer all my question.. I told him that's the car I want and was too busy to start the process right there and then, so I gave him my number and I told him I will follow up on contacting him also.. so a week passed and he call asking if I was still interested. I told him yes I am but was too busy at to even drive up there since I live in Los Angeles (Downtown L.A ) the most I love about Oscar is that he did not pressure me or kept bugging me about the truck, it took on phone call and that was it.. I filled up my application online. I called him and told him I did, he said he will call me back to let me know the details. So he did... he told me the numbers and I ask him " are those the numbers out the door" he said yes! So I was on my way.. and the service provided by him was outstanding. As you can see... I drove off with this beauty! Thanks to Oscar and everyone at Sierra Chrysler..

• 

  Thank you to the awesome service department, Dave took great care of me and Reggie was a great help driving me back to work!

• 

  First-time visiting the parts department at Sierra Chrysler Dodge. Everyone was very helpful and ample parking spaces. Look forward to returning to pick up my parts order.

• 

  Went in for a oil change. Lucked out and was in and out within 30 minutes. Will not go any where else.

• 

  Shaun and Shane were wonderful, friendly, and respectful. This is a great dealer to do business with.

• 

  Harold is the best. When buying my new truck he was honest and professional. He listened to what i wanted and what i could afford. I would differently buy from him again on the future.

• 

  Good, Edwin and crew were really helpful and walked out with new truck

• 

  My experience is with service and service advisor Di Thomas. This business is a perfect example of trying to do it right and show the customer great dealer level care. More to follow.......

• 

  Thania Ruiz is by far one of the best at LA Chrysler she explained everything I needed for my routine service definitely recommend this place. They have fast reliable service

• 

  First time going to pick up a part and there was a very nice gentleman outside to guide me. Awesome!!!!

• 

  This dealership is excellent and has given me the best price on Jeep vehicles over the last 6+ years, consistently. Have nothing but good things to say for everyone in sales and finance. I literally shopped almost every Jeep dealer within 50 miles and none had the selection and price of Sierra Jeep Monrovia. Thanks again.

• 

  My experience so far from their service center here has been very good. I met all the guys there from David, Fred to Mike to Reggie who drove me back and forth and all were very polite and helpful. I did a drop-off recently for some leaks, scheduled service and additional diagnostics and everything went smoothly and my confidence to my vehicle is back. If I may recommend, going there on a Monday-Tuesday it's better because it's slower and the mechanics will spend more time with your car. Overall - very satisfied. Thank you guys.

• 

  We bought a Honda Pilot with Sierra after 3 weeks of trying everywhere else!!! The fastest and easiest experience. No pressure no over charging. Go here!

• 

  The service agent, David, took care of my needs in a timely manner and kept in contact with me on the status of repair. Job done well and car came back to me cleaner than I left it.

• 

  Sierra CDJR & Brent exemplify a world class auto dealership. Pricing was transparent, absolutely no hidden charge, and they even went above and beyond to secure best financing options for me. Brent was genuinely care I found the car I want (love my new Challenger) and work diligently to make it happen. The process cannot be any easier. Your honesty and courtesy will help many owners bring home their dream cars.